Shipping policy
SHIPPING POLICY
*Last updated: July 2026*
**Thank you for shopping with Eully's Cakery! Please read our shipping policy carefully before placing your order.**
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**ORDER PROCESSING TIME**
All orders are processed within 1–2 business days after payment is confirmed. Orders placed over weekends or on public holidays will be processed on the next business day. Please note that baked goods are made fresh and may require additional preparation time — we'll always keep you informed.
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**DOMESTIC SHIPPING (South Africa)**
We ship across South Africa via **The Courier Guy**. Shipping rates are calculated at checkout based on your delivery area:
| Delivery Area | Rate |
|---|---|
| Major areas | R150 |
| High risk areas | R240 |
| Large parcels | R240 |
**Free Shipping:** Enjoy free standard shipping on all domestic orders over **R1,000**!
Estimated delivery times within South Africa are typically **2–5 business days** after dispatch, depending on your location. Remote or high-risk areas may take slightly longer.
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**SADC/INTERNATIONAL SHIPPING**
We currently do not ship to other countries.
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**ORDER TRACKING**
Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.
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**IMPORTANT NOTES**
- We are unable to ship to P.O. Boxes.
- Eully's Cakery is not responsible for delays caused by courier services, customs, or circumstances beyond our control.
- If your order arrives damaged, please contact us within 24 hours of delivery with photos so we can assist you.
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**CONTACT US**
For any shipping queries, please reach out to us — we're happy to help!
📍 18 Farrell Street
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